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No way! How leaving comments on corporate blogs can benefit your business.

For some time now, I’ve been updating this blog — sharing my business insights and giving readers a little piece of myself each week. This is great fun, but seriously, this blog is not a monolog. Blogging is a group activity, and nothing makes me more excited than when people let me know they are reading and are engaged in the topic I present, or in what I have to say.

You might wonder: what’s the point of leaving comments and what is the benefit to my own business?

Well, comments do a couple of things:

  1. They can introduce you to a blog or community you are interested in becoming a part of. Maybe you’d like to offer to write a guest post, or maybe you’d like to work with the blogger. The best way to build a relationship is to comment.
  2. They can introduce people interested in a particular topic to you. By posting comments on blogs that share similar topics, you can gain exposure to others who are interested in the same information.
  3. Comments can provide a link back to your own company blog or website. Leave a genuine response to a post (don’t turn it into an sales pitch) and be sure to include a way for people to find you if they’re interested in what you have to say. Some blogs enjoy very high readership, so gaining exposure on their sites can help drive traffic to yours.
  4. They provide inbound links to your website, which is a good way to build search engine optimization for your own company URL.
  5. A good comment can be a gateway to a great discussion and can help you get some of your challenging questions answered.


Whatever your reason for commenting, it’s always appreciated by the blogger. The web 2.0 world would cease to exist if people no longer participated in online discussion. So go ahead, leave us a comment and tell us what you really think!
 

Do you have any great blogs that you read on a regular basis? What keeps you coming back for more? And what gets you interested enough to leave them a comment?

If you’d like more information on how you can build an online presence for your company, contact Pick My Brain at 310.771.0665.

Surviving the Web

How business can thrive in a Web 2.0 world. 

Informal conversation is probably the oldest mechanism by which opinions on products and brands are developed, expressed, and spread.
Professor Johan Arndt

When Johan Arndt, a famed marketing professor, penned these words over 25 years ago, I’m sure he was not referring to the Internet. But in this world of Web 2.0 and instant feedback, his words have never been so relevant. Social networking sites, review boards, blogs and wikis make it easy for companies to connect with potential clients. And clients are finding ways to influence the products and services they want.

So how can your company use the web 2.0 environment to its advantage? And how do you overcome the pitfalls of instant access?    

According to Tim O’Reilly, who is credited with coining the term, Web 2.0 is “the business revolution in the computer industry caused by the move to the Internet as platform, and an attempt to understand the rules for success on that new platform.”

Basically, customers have gone digital and companies are scrambling to embrace these new (and ever-changing) technologies to attract more business. But why would companies have difficulty embracing the Internet and it communicative capabilities?

Think about it – you’re a major corporation and you’ve just kicked off a multi-million dollar advertising/public relations campaign. In the early days of the Internet, consumption was still a spectator sport. Consumers would see your ads in print, on TV or even on your website. They’d hear about your public relations on television, in the newspaper or on the radio. Customers didn’t really have the chance to challenge you and life was grand.

Today, things are very different. If consumers want to challenge your appeals they have infinite outlets to do so. They are taking to their blogs and podcasts. They are creating You Tube videos that mock your advertising concepts. Your wikipedia page is updated in a matter of seconds.

But maybe you’re not a multi-million dollar company – how does this affect you? Web 2.0 affects all businesses – big and small – in good ways and bad. Your customers are able to go online and post reviews of your products/services. They can recommend or blast you on their blog or link to your website from theirs.

There is nothing we can do to change this rapid dissemination of information. So why not embrace it? Ask customers if they can write a review about you on a certain site. Befriend bloggers and ask them to rate your product/services. Join online groups and communities of people who can use what you have.

Tim O’Reilly calls it a revolution. I think it’s simply an evolution and an opportunity for small businesses to get their voice heard over the yells of the competition.

If you’d like more information on how to build your company’s online presence contact Pick My Brain at 310.771.0665.
 

Take an Elevator Ride

Perfecting your 30-second sales pitch.

Have you ever been to a dinner party or networking event and someone asks, “So, what do you do?” Now’s your chance! You have a captive audience and an opportunity to engage them in your company’s story and potentially bring on a new client.

“I’m a consultant,” you say. And just like that, the chance to be interesting and engaging has passed you by. Or, maybe you’re the type that starts with, “I was born in a hospital in Florida…” and proceeds to share your life story that ends with, “I’m a consultant.”

Either way, you probably flubbed the opportunity. When you have the chance to inspire people with what you do – take it! But you must keep some important concepts in mind to be effective and empowering.

  1. Time is not on your side. Try to keep your pitch to 30 seconds. It’s what we call the ‘elevator pitch.’  If you can tell someone about yourself and what you do during an elevator ride, you’ll garner success!  If people want to know more, they’ll ask. But, as long as you’re clear and concise you’ll be surprised that you can tell the entire story in that time.
  2. Speak to your passion. Tell people what it is about your work that really excites you and the value clients get from working with you. Make sure you tell people the things Do you love about your work (and not just that it pays the bills). Make sure you include the details and answer the questions before you have to be asked.
  3. Practice makes perfect. Your pitch should come naturally and fluidly. Start by writing it down on paper. That way you can see if anything is missing. Once you have your pitch developed – memorize it and own it.  Finally, practicing in front of the mirror (as crazy as you’ll feel doing it) is a great way to get comfortable with your story.  Make eye contact with yourself, so you can get used to relating to yourself as others relate to you!
  4. Keep it simple. Chances are the people you meet are not experts in your field – so don’t talk to them like they are. Be conversational and avoid terms/topics that might be confusing.


Keep in mind – you are your own expert. People are only going to know the things you share with them. So, if you can’t explain what your company does, how can you expect others to understand your product or service enough to hire you?

At Pick My Brain, we can help you develop a pitch that is sure to bring your company new clients. Contact us at 310.771.0665 for more information.
 

You’ve Got a Friend in Me

How strategic partnerships can be mutually beneficial.

In an age of niches and specialties, it seems like everyone has an area of expertise. This idea of filling a specific need is ingrained in many small businesses. How else can you compete against the big guys who offer it all? This is great when your clients want exactly what you have to offer, but what happens when a client needs what you can’t provide? Instead of trying to fill a void that you’re not equipped to fill, why not partner with someone who you know can do the job.

Recently, a colleague of mine called me to partner with him on an event. Since we are in the same industry, our sharing clients may seem strange to some. However, we both have the foresight to realize that one company may be able to offer what the other cannot. After years of planning this annual event, the client decided that they’d like to be more strategic in the generation of collaterals and themes around the event. My team was able to use our experience in marketing to provide the client with elegant, branded materials and an eco-friendly alternative to standard paper invitations – something that was very important to this “green” client. His company still provided the client with the event planning and logistical support that they required.

He was able to maintain the long-term relationship he had with his client, while freeing up time to work on other, ongoing projects. Ultimately the customer was satisfied and the partnership was a great triumph.

Of course, working successfully with colleagues takes trust, clear boundaries and a mutual benefit. Beforehand, we drafted an agreement to ensure that our collaboration would not only be successful, but also ethical. Creating this type of contractual agreement prevents miscommunication about responsibility and compensation.

As a project manager, I have often relied on the expertise of colleagues to provide my clients with what they need. As a business owner or manager you have to embrace your strengths, but you also need to realize when someone else might be able to do the job better. Instead of turning the client away or trying to do something you are not skilled at, try building relationships with a network of trusted allies and have the ability to be a full-service provider for your customers. 

Have you partnered on work with another company? What was the result? Do you have recommendations for how partnerships can be lucrative?
 

Is Your Net Working?

Do your kids check their MySpace pages everyday? It is likely they do, because they understand the importance of up-to-date (if not up-to-the-minute) information.

Using social networking sites may seem like something only teenagers do, but tools like LinkedIn, FaceBook and Plaxo are ways for you to connect with colleagues (past and present) and even future clients. By utilizing networking sites you can share all of your company's news with people you may not otherwise have the opportunity to connect with in person.

First and foremost, I don't feel that online networking is comparable to face-to-face meetings, the same way that I can't seem to convince my son that a virtual pet is a suitable stand-in for a dog. However, online communities provide businesses with a way to connect with colleagues and clients in a manner not possible before. Online forums allow you to build a buzz like no other arena can, just by the massive number of people who pass in and out of the communities each day. But it's not as easy as creating a profile and waiting for offers to come knocking on your virtual door. There is an online etiquette that businesses should follow and some major pitfalls they should try to avoid.

The Dos:

  1. Choose your social networking sites wisely. It will take a time commitment to keep these profiles up to date; so don't just sign up for every network and then neglect them. Choose the sites that most closely align with your business strategy. And as allbusiness.com points out, "social" networking sites are not structured for you to find people based on occupation or business interests. Pick sites like LinkedIn and Plaxo to really meet these goals.
  2. Be active! Don't just sit on the sidelines, get in there and play the game. Join the groups and clubs that relate to your business and post discussion topics and answer other people's questions. This will help you build up your network outside of the people you know.
  3. Helium.com suggests that you include your website on every post. I couldn't agree more. Compare this to going to a business luncheon without business cards - you wouldn't do it. Always leave a way for people to get in contact with you.
  4. Get recommendations. This is where the online arena soars – imagine walking into a networking event carrying all of your advocates on your back. Well, online you can. Ask your colleagues and satisfied customers to post recommendations about you on your profile so that everyone can know how great you really are.
  5. Brand your page. Remember this isn't your holiday letter; this is an extension of your company. Minimize the personal pictures and keep it branded and focused on your company and its products and services.

The Don'ts:

  1. Don't spend too much time. Networking, in any capacity, should only be one part of a larger marketing plan. Keep your profile relevant and timely, search for a few key contacts and GET OUT. We've all seen our kids (and even some of us!) get sucked into the vortex, and we don't want to fall into that same trap.
  2. Don't pretend to know people you don't. When you are requesting to be connected with another person, be honest about why. If you don't really know them but would like to, tell them that.
  3. Don't overwhelm. People will visit your site as often as they feel necessary. You can prompt people occasionally (and with their permission) but don't bombard people with comments, postings and emails.
  4. Don't use inappropriate and unprofessional language. As I mentioned before, this isn't the time for slang and dirty jokes, this profile is a reflection of your company.

By keeping these simple rules in mind, you can have yet another tool in your company's marketing arsenal. Still having trouble deciding what networks you should be a part of? Visit insideCRM.com for a list of 50 sites that every company should be a part of.

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